Energy insights for residents and customers
From reliable energy data to clear and understandable insights
EnergyGrip brings energy data from meters, installations and external systems together in one independent energy management platform.
With EnergyFlip, you can make a relevant selection of this data accessible to residents, tenants, guests, customers and other users.
This combines a reliable digital foundation with a user-friendly app and web environment in which people can monitor and better understand their energy consumption.
EnergyFlip can be provided under your organisation’s own name and brand identity.
Start with one target group, project or location and expand easily from there.
RELIABLE ENERGY DATA · YOUR OWN BRAND IDENTITY · APP AND WEB PORTAL · SCALABLE · API INTEGRATIONS
Make energy data understandable for residents and customers
Heat companies, housing associations, municipalities, property managers and other organisations have access to increasing amounts of energy data.
Collecting this data alone is not enough. Residents and customers must also be able to understand and use the information.
A resident or customer may want to know:
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How much energy is being consumed
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How consumption develops over time
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When unusual changes occur
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How current consumption compares with previous periods
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How behaviour affects energy consumption
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Whether energy-saving measures are effective
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How much energy is generated or fed back into the grid, when suitable metering data is available
EnergyGrip collects and structures the energy data. EnergyFlip then presents the relevant information in an accessible environment.
This creates one continuous energy data chain, from the meter and system to clear insights for residents and customers.
Why energy insights matter for residents and customers
Residents and customers often only gain insight into their energy use through a monthly advance payment statement, annual bill or general report.
At that point, it can be difficult to determine what caused unusual consumption. The information arrives too late to adjust behaviour promptly or identify a technical issue quickly.
With up-to-date and historical energy insights, residents and customers can:
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Better understand their energy use
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Recognise consumption patterns
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Identify unnecessary consumption sooner
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Assess energy-saving measures
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Use energy more consciously
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Better understand questions about consumption and costs
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Gain insight into generation and grid feed-in where possible
For organisations, this not only creates greater transparency but also increases engagement and reduces uncertainty among residents and customers.
What does EnergyFlip offer your organisation?
A user-friendly environment for residents and customers
Give users access to a clear app and web environment in which energy information is presented in an understandable way.
One reliable data foundation
The data shown in EnergyFlip comes from EnergyGrip. This means your organisation and residents or customers work from the same data foundation.
Greater transparency
Make consumption and trends visible and help users understand how their energy use is structured.
When additional metering data is available, information about generation and grid feed-in can also be displayed.
Support for behavioural change
Up-to-date insights, comparisons and energy-saving tips can help residents and customers use energy more consciously.
Fewer questions about consumption
When users have direct access to clear data, many questions about meter readings, unusual consumption and billing periods can be answered more easily.
A solution in your own brand identity
EnergyFlip can be configured as a white-label solution with your organisation’s name, visual identity and communication.
Suitable for both small and large target groups
Start with one resident project or customer group and scale the solution to thousands of users.
EnergyGrip forms the central data foundation
EnergyGrip is the central energy management platform in which energy data from different sources comes together.
This may include data from:
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Smart meters
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Heat meters
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Main meters and submeters
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Solar panels and inverters, when they can be read separately
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EV charging points
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Batteries
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Building installations
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Nextalink gateways
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ODA integrations
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External systems and APIs
Within EnergyGrip, locations, connections, meters and users are managed centrally.
Your organisation can use EnergyGrip for:
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Monitoring and analysis
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Data quality control
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Reporting
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Billing support
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Anomaly detection
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User and access management
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Integration with existing systems
You then determine which data is made available to residents and customers through EnergyFlip.
This allows your organisation to retain control over the data, access and user experience.
EnergyFlip makes data accessible to residents and customers
EnergyFlip is the user-friendly resident and customer environment within EnergyGrip.
The app and web portal translate energy data into a clear environment in which users can view their own consumption.
Depending on the available data and configuration, EnergyFlip can provide insight into:
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Electricity consumption
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Gas consumption
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Heat consumption
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Water consumption
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Historical consumption
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Comparisons between days, weeks, months and years
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Consumption patterns
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Energy-saving opportunities
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Generation and grid feed-in, when a suitable meter or integration is available
EnergyFlip does more than make energy data visible. It also helps residents and customers understand the information.
What does the user see?
Up-to-date energy consumption
Users can see how their energy use develops over time and identify unusual changes more quickly.
Historical insights
Compare consumption with previous days, weeks, months or years and identify recurring patterns.
Insight into generation and grid feed-in, where available
When solar panels and the necessary metering equipment or digital integrations are available, EnergyFlip can provide insight into generated energy, direct self-consumption and electricity fed back into the grid.
This information is only available when the relevant data sources can be read separately.
Clear graphs
Energy data is translated into clear graphs and comparisons that are easy to understand, even without technical knowledge.
Practical energy-saving tips
Support residents and customers with practical suggestions that help them use energy more consciously.
One environment for multiple energy flows
Where possible, bring electricity, gas, heat, water and other available energy flows together in one user-friendly environment.
A white-label energy app in your own brand identity
Would you like to offer residents and customers energy insights without developing your own app or portal?
EnergyFlip can be configured as a white-label solution for your organisation.
The following elements can be tailored:
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Name and logo
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Colours and visual identity
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Login environment
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User communication
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Available functions
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Visible energy flows
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Project-specific or target-group-specific configuration
This enables you to offer a professional user environment that fits your own brand and services.
Aurum provides the technical foundation, hosting, security, updates and ongoing development.
Your organisation retains the relationship with residents and customers.
Which organisations is EnergyFlip suitable for?
EnergyFlip is relevant for organisations that want to make energy data accessible to residents, tenants, guests, customers or other users.
This includes:
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Heat companies
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Energy suppliers and energy service providers
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Housing associations
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Municipalities
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Property owners and property managers
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Homeowners’ association managers
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Holiday parks
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Energy cooperatives
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Energy consultants
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Installers and technical service providers
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Organisations running resident or energy-saving projects
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Operators of communal energy systems
The solution is particularly relevant when reliable energy data is already available or is collected as part of EnergyGrip.
Without additional hardware where possible
Not every solution for residents and customers requires new hardware.
If the required data is already available through smart meters, ODA data, existing systems or API integrations, it can often be processed directly in EnergyGrip.
If local data collection is required, Nextalink can be used to read meters and installations and securely send the data to EnergyGrip.
Additional metering equipment or a digital integration with, for example, an inverter may be required for insight into additional energy flows such as generation, direct self-consumption and grid feed-in.
The required data collection is therefore assessed for each project.
The user then only sees the relevant information in EnergyFlip.
How EnergyGrip and EnergyFlip work together
1. Define the target group
We start with a specific group of users. This could be residents of an apartment complex, customers of a heat company or guests at a holiday park.
2. Map the available data
Together, we assess which meters, connections, data sources and systems are already available.
We also determine whether additional meters or integrations are required for specific insights.
3. Connect the data to EnergyGrip
Existing data sources are connected directly or through APIs wherever possible. When local data collection is required, Nextalink can be used.
4. Configure users and locations
Locations, connections and users are configured in EnergyGrip with the appropriate roles and access permissions.
5. Tailor EnergyFlip to your organisation
We determine which data and functions should be visible and configure the app and web portal in your brand identity where required.
6. Invite residents and customers
Users receive access to their own energy data and can monitor their consumption through the app or web portal.
EnergyGrip is the solution
EnergyGrip is the central energy management platform. EnergyFlip and Nextalink are integrated components used when the situation requires them.
EnergyGrip
EnergyGrip brings together energy data, locations, connections and users.
Your organisation can use the platform for:
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Data collection and monitoring
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Analysis and reporting
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Role and permission management
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Data quality monitoring
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Billing support
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Anomaly detection
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API integrations
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User management
EnergyFlip
EnergyFlip makes selected energy data accessible to residents and customers.
The solution consists of an app and web portal and can be provided in your organisation’s own brand identity.
Nextalink
Nextalink is used when meters and installations need to be read locally and no suitable digital data connection is available.
If the data is already digitally available, Nextalink is not always required.
EnergyGrip forms the central foundation. EnergyFlip provides the user experience. Nextalink supports data collection where needed.
You know your residents and customers. Aurum provides the digital foundation.
Your organisation understands the target group, services and communication needs.
Aurum provides the technology and infrastructure required to collect, manage and make energy data accessible reliably.
Your role
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Define the target group and objectives
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Inform and engage residents and customers
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Determine which information is relevant
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Manage the relationship with users
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Organise energy projects and energy-saving objectives
Aurum’s role
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Provide EnergyGrip
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Configure EnergyFlip
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Connect data sources and systems
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Deploy Nextalink where required
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Support the configuration of users and access permissions
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Provide hosting, security and updates
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Support further scaling
This means you do not need to build your own energy app, data backend or development team.
Customer example: Energieloket Enschede
Stichting Pioneering and the municipality of Enschede use EnergyFlip as part of an energy-saving project for residents.
The white-label solution allowed residents to monitor their energy consumption without the organisations having to develop their own app.
The combination of reliable energy data and a user-friendly environment helped residents better understand their consumption and use energy more consciously.
Customer example: Vastgoed Neutraal
Vastgoed Neutraal uses EnergyGrip to make energy data from submeters centrally available for monitoring, analysis and billing.
Through a white-label environment, tenants also gain access to their own energy data.
EnergyGrip therefore supports both Vastgoed Neutraal’s professional management processes and transparent communication with residents and tenants.
What does an energy app do for residents and customers?
Provide insight
Users can view their own energy consumption and how it develops over time.
When suitable metering data is available, information about generation and grid feed-in can also be displayed.
Compare
Consumption can be compared with previous periods, making patterns and unusual changes visible.
Inform
Graphs and explanations help users understand their energy data.
Encourage action
Practical insights and energy-saving tips can encourage residents and customers to use energy more consciously.
Smart functions for residents and customers
Insight per energy flow
Display electricity, gas, heat, water and other available energy flows in one clear environment.
Historical comparisons
Allow users to compare their current consumption with previous periods.
Insight into solar energy, where available
When an inverter integration or additional metering equipment is available, EnergyFlip can provide insight into generation, direct self-consumption and grid feed-in.
Energy-saving tips
Give residents and customers practical suggestions for reducing their energy use.
App and web portal
Provide access through a mobile app and online web environment.
White-label options
Align the solution with your organisation’s visual identity and communication.
Secure access
Ensure that each user only has access to the correct location and data.
Scalable user management
Manage small resident projects and large customer groups from the same central EnergyGrip environment.
Start with one target group or project
You do not need to roll out EnergyFlip to all residents, customers or locations immediately.
Start with one representative target group or pilot project.
During a pilot, you can discover:
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Which energy data is available
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Which insights are relevant to users
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Whether additional meters or integrations are required
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How users are linked to locations
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Which functions are needed
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How the app fits your brand identity
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How residents and customers respond to the available insights
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How the solution fits into your services
After the pilot, the environment can be expanded to other projects, target groups and locations.
Why EnergyGrip and EnergyFlip?
One reliable data foundation
Your organisation and residents or customers work from the same central energy data.
Independent
EnergyGrip and EnergyFlip are not tied to one energy supplier, meter brand or manufacturer.
Fully aligned with your brand
Offer the user environment under your own name and visual identity.
Scalable
Start with a limited group of users and expand to thousands of residents or customers.
Flexible integration
Connect EnergyGrip through APIs to existing customer portals, billing systems, apps and business software.
Securely managed
Aurum is ISO 27001 and ISO 9001 certified. EnergyGrip supports features including role and permission management and multi-factor authentication.
Continuously developed
Aurum manages hosting, software updates, security and the ongoing development of the platform and user environment.
Frequently asked questions
What is the difference between EnergyGrip and EnergyFlip?
EnergyGrip is the central energy management platform for organisations. It is used to manage energy data, locations, connections and users.
EnergyFlip is the user-friendly app and web environment in which residents and customers can access selected energy data.
Can EnergyFlip be offered in our own brand identity?
Yes. EnergyFlip can be configured as a white-label solution with your organisation’s name, colours, visual identity and communication.
Which energy data can a user view?
This depends on the available meters, data sources and selected configuration.
EnergyFlip can provide insight into electricity, gas, heat and water.
Data on solar generation, direct self-consumption and grid feed-in can also be displayed when a suitable meter or digital integration is available.
Can EnergyFlip provide insight into solar panels and grid feed-in?
Yes, when the correct metering data is available.
Insight into generation, direct self-consumption and grid feed-in usually requires an integration with the inverter or additional metering equipment. The data that can be displayed depends on the installed equipment and available interfaces.
Is additional hardware always required?
No. When data is already available through smart meters, ODA integrations, APIs or existing systems, additional hardware is not always required.
When local data collection is needed, Nextalink can be used.
For additional insights, such as a separate view of solar generation and direct self-consumption, additional metering equipment or an extra integration may be required.
Can users only view their own data?
Yes. Roles, locations and access permissions are configured within EnergyGrip so that residents and customers only have access to the data intended for them.
Is EnergyFlip available as an app and web portal?
Yes. Users can view their energy data through the mobile app and web environment.
Can EnergyFlip be integrated with our existing customer portal?
Depending on the required configuration, EnergyGrip and EnergyFlip can be integrated with existing systems through APIs and other integrations.
Can EnergyFlip be used for heat consumption?
Yes. When reliable data from a heat meter is available, it can be made accessible to residents and customers through EnergyGrip.
Is EnergyFlip suitable for resident projects?
Yes. EnergyFlip can be used for temporary projects, pilots and ongoing services for residents or customers.
Can we start with a small group of users?
Yes. You can start with one target group, building, neighbourhood or customer group and expand the solution later.
What support does Aurum provide?
Aurum supports the initial assessment, data integrations, technical configuration, white-label setup, user configuration and further scaling.
Give residents and customers greater control over energy
Would you like to give residents, tenants, guests or customers access to reliable and easy-to-understand energy insights?
Bring a specific target group or application to the conversation. Together, we will assess which data is available, whether additional metering is required and how EnergyGrip and EnergyFlip can be configured.
